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Frequently Asked Questions

Compare Your Repair gets you the best deals for the repair of your device from your local repair store.
1. Simply choose your phone or tablet to be fixed.
2. Select the problem with the phone or tablet
3. Compare quotes from over 500 repair stores
4. Book with confidence and get your device fixed same day.

Your payment will be handled by your chosen repair store either upon dropping the device off or on collection of the repaired device. We do not handle any payments.

All repair and service range from 30mins to few hours depending upon the complexity of the repair. You will see an estimate time of repair on the results page for each repair store.

There are absolutely no hidden or extra costs; the price you see on your booking confirmation is the price you will pay.

If you need to change your repair address or appointment date or cancel your booking, you can do that here. When prompted, enter your email address and order number, which can be found in your confirmation email.

Yes, you can change the date of your repair on the manage booking page.

Yes, you can cancel your repair on the manage booking page.

Your booking is held for 30 minutes after which time the appointment will be cancelled.

No. If you've booked the wrong device or problem you can manage your booking here.

Screen repair or battery replacement shouldn't affect your data. However, we do strongly suggest backing up your data before you drop it off for repair just as a safety measure.

Save you money and time by doing the hard work for you to get you the best deal for the repair of your broken device. We are the UK’s first and largest repair comparison site with over 500+ repair stores on our platform nationwide and signing up new ones every single day.

No, we do not repair devices. We are a price comparison site with the goal to get you the best deal for repairing your broken devices instantly.

We have a very simple to follow process, once you select what phone/tablet you want to be repaired on our site; we list all the models we repair. To help easily identify what model, you can go to the about tab on your device normally found in general settings. This will tell you what type of device you have including storage space information.

We suggest removing your sim card/memory card before you drop it off for repair just as a safety measure.

Compare the cost of repairing your phone screen to buying a new phone.
Replacing a device can be very costly therefore is always worth considering to repair the device.

In some cases, your screen damage repair could be covered by AppleCare. The only way to know this is to get it checked by technicians at an Apple store or an Apple authorised service provider. In the event that you are not covered by AppleCare, you can still get it repaired by Apple stores and Apple authorised service providers.

Most of the time phone screens can be repaired so there's no need to buy a new phone.

You can sometimes continue to use your phone even if the phone has a cracked screen. This, however, depends on how serious the damage is – if you see colours on your screen in and around the cracks or some pixels are not displaying, the LCD beneath the phone has been damaged and the screen will need to be replaced ASAP.

Samsung offers repair services for their phone models at Samsung Stores or Authorised Support Centres, but most repair shops will be able to repair Samsung phones quicker.

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